Return POLICY
Last Updated: May 10, 2025
This Return Policy outlines the conditions under which customers are eligible for a return or replacement, including the required steps and timeframes.
1. Non-Returnable Items
We do not accept returns for the following reasons:
Incorrect size, color, or product type selected at checkout
Customer remorse or change of mind after the order is placed
Please ensure all details are accurate before submitting your order.
2. Damaged, Defective, or Misprinted Items
If your item arrives damaged, defective, or misprinted, you may request a replacement. To be eligible:
Submit a claim through the form on our Contact Page
Include your order number
Make the request within 15 days of receiving the product
Claims submitted after 15 days may not be accepted.
3. Lost Shipments
For orders lost in transit, claims must be submitted:
Within 30 days of the estimated delivery date
With your order number and any relevant tracking information
We will investigate and provide a resolution accordingly.
4. Incorrect or Insufficient Shipping Address
If the address provided is incomplete or incorrect:
The shipment will be returned to our facility
You will be responsible for the cost of reshipment after confirming an accurate address (where applicable)
5. Unclaimed Shipments
If a shipment is unclaimed and returned to us:
The customer will be responsible for reshipment costs
Items may be discarded if unclaimed for an extended period
For any return-related inquiries, please contact our support team via the Contact Page with the appropriate information.
